15 Year Warranty

Our 15 year warranty covers all the flagpole aluminum parts and/or sections. You MUST register your product online within 45 days, or this warranty will be void after 1 year from purchase date! This warranty does not include theft and/or accidental or intentional damage due to striking or mishandling. Proof of damaged parts may be required in the form of a photo or physical presentation. The warranty does not apply to the flags, stainless steel clips, the ball on the top of the Flagpole, and/or discoloration, scratches, or peeling on the surface of the flagpole. The warranty applies only to the operation of the flagpole, not the physical appearance of the pole. Warranty applies if and when the customer fly one or two flags on the flagpole. The warranty includes any damage that may render the flagpole inoperative due to wear and tear, possible defective parts and/or weather conditions. In the event that a new replacement tube is needed, the tube is covered under warranty for 15 years, but the customer is responsible for the shipping charge. If the customer is unable to fix the flagpole, we will fix the flagpole FREE OF CHARGE; however, the customer will be responsible for the shipping and handling charges to and from Telepole Manufacturing. No new flagpoles will be sent to replace purchased ones. In the case that any parts are needed to make the flagpole operable, all parts will be free within the first year of purchase. All thermoplastic swivel rings, inside/outside bushings, and buttons will be $5.00/each plus shipping and handling after the first year of purchase.


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